Duration: 2 hours

In this course, you'll learn about different approaches to conflict and conflict management from an ethics perspective. Includes material on ethical relativism, deontological ethics, virtue ethics, and other common approaches. The course also introduces the concept of ethical dilemmas, along with examples. Useful for developing logic and logic skills.

1 Lesson
Duration: 2 hours

An ethical society has been defined in different ways. An ethical society is likely to have a community which shares ethical ideals and is committed to making life more ethical. In this course, you'll develop an understanding of how ethics can be applied to better manage the effective functioning of human societies, including some discussion of applied ethics and a case study.

1 Lesson
Duration: 3 hours

Human rights refer to the rights held by everyone by virtue of being a human being. The premise of human rights is that they provide a set of basic standards that should be protected, applied to everyone equally. In this course, you'll learn about the ethics of individual rights and how they can be applied to determine and manage the rights of individuals.

1 Lesson
Duration: 1 hour

Ethics can be described as "the norms and rules of conduct that distinguish between acceptable and unacceptable behaviour”. In this course, you'll study the general scope, nature and language of ethics, from origin to current theories. Includes material on the differences between the three major areas: meta-ethics, normative ethics, and applied ethics.

1 Lesson
Duration: 2 hours

There are a variety of ethical positions available to an individual, from utilitarianism and natural ethics through to the principle of natural law and consequentialism. In this course, you'll learn how and why different people may choose to adopt one ethical position over another. The course also includes discussion on the principle of double effect.

1 Lesson
Duration: 3 hours

In this course, you will focus on why organisations require ethics and on the application of ethics in different organisations, beginning with ethics in a business/profit making setting and then within public organisations, such as in health and social care. You'll also look at individuals themselves and consider how ethics can be applied by people in the work they do on a daily basis and throughout an entire career.


1 Lesson
Duration: 2 hours

A virtue is a personal attribute that is good for the person who possesses that virtue; a virtuous person is often regarded to be someone who has ideal personality traits and characteristics. In this course, you'll discuss models of virtue ethics and morality and how they affect groups and individuals.

1 Lesson
Duration: 3 hours

Behavioural assessment may be applied to understanding a disorder, used as part of criminal profiling, to help determine a child’s problems at school, and more. Unlike traditional assessments, behavioural assessment is concerned with the antecedents and consequences of behaviour. In this course, you will learn about the ABC model, different applications of behavioural assessments, major techniques in the field, and problems with interpretation and use of these assessments.

1 Lesson
Duration: 4 hours

There are many different assessment tests which have been developed to assess a variety of human characteristics and behaviours. These include tests of aptitude, intelligence, personality, neuropsychological problems, and occupational suitability. In this course, you'll learn about some of the more widely used assessment tests and how they were developed.

1 Lesson
Duration: 4 hours

Interviews are an important source of information in profiling. A psychological test may tell the psychologist that the person has a high level of anxiety in a certain setting, but an interview may tell the psychologist more about what causes a particular concern or how it developed. In this course, you'll learn about using interviews to help collect and contextualise data.




1 Lesson
Duration: 4 hours

A profile of an individual at its most basic is an outline of what a person is really like in terms of their personality traits and characteristics. Although profiling is generally associated with criminal behaviour, it can also be used in human resources management, determining mental state, as a diagnostic tool, and more. In this course, you'll learn about some of the basics of behavioural psychology, profiling, and how they can be used.

1 Lesson
Duration: 3 hours

There are different types of profile in terms of the type of analysis required and the type of information sought. The information gathered for use in a profile is influenced by its intended use. In this course, you'll learn about profiling how it can be useful when applied to different contexts, including marketing and law.

1 Lesson
Duration: 2 hours

Clinical profiling has been around for a long time. Profiles may be used in many different situations. When they are used they should not be regarded as the sole tool to make a judgement about a person, but as exactly what they are – a tool. In this course, you'll learn about the developing science of profiling across different areas, including behavioural profiling in the context of security and law enforcement, employment, and more.

1 Lesson
Duration: 1 hour

Metaethics is concerned with understanding the nature of ethical properties rather than asking how one should behave ethically, such as trying to determine the meaning of goodness and the differences between good and bad behaviour. In this course, you'll learn about metaethics, how it can be used in a real world situation, and how to argue across different viewpoints.

1 Lesson
Duration: 2 hours

The social contract is a means of creating social order, a way of governing how people interact with one another so that individuals are co-operative and treated fairly. In this course, you'll learn about the basic requirements of social contract theory and their ethical implications for human rights and behaviour.

1 Lesson
Duration: 3 hours

Adolescence is the period of time in a person’s life from puberty to maturity (adulthood). In this course, you'll learn about the complexities of human development theories in relation to adolescents specifically. Includes material on Piaget, Erikson, mutuality and a transition into career development.



1 Lesson
Duration: 3 hours

Developmental crises are the transitions between the stages of life that we all go through. These major times of transition are often marked by "rites of passage" at clearly defined moments. They are crises because they can be periods of severe and prolonged stress. Changes in people at puberty can lead to it being considered a crisis. In this course, you will develop an understanding of life crises in relation to adolescents.


Video Content Included


1 Lesson
Duration: 3 hours

Puberty is the result of the brain signalling endocrine (hormone-producing) glands to increase their hormone production and release into the bloodstream. In this course, you'll learn about the physical changes that occur during puberty in terms of biology. Includes detail on menstruation and spermatogenesis.

Video Content Included


1 Lesson
Duration: 3 hours

Family often complain about the change in a person from a sweet, fun child into a bratty teenager. Behavioural changes are often the result of ongoing cognitive development, and attempts by the adolescent to make use of and expand on newly forming cognitive skills. In this course, you'll learn about some of the intellectual changes that occur in adolescence and how to work toward optimum outcomes for all.

1 Lesson
Duration: 4 hours

Learn about the stages of development during which adolescent personalities and morality are developed; what the most common emotional struggles are; the main effects on teenagers' mental and physical health; the role of family in adolescent emotional development and some strategies to encourage emotional autonomy.

1 Lesson
Duration: 4 hours

During adolescence, there are dramatic physical changes. These can worry the teenager, especially if they do not like to ask questions. In this course, you will study the development of sexuality during adolescence, including the main sexual changes that happen during and post-puberty. It also discusses youth experiences and how to understand adolescents in order to offer adequate support.

1 Lesson
Duration: 2 hours

Learn about social development in adolescence; how adolescents are influenced by their peers, parents and teachers; the responsibility adults have on making sure their influence remains pertinent in young people's lives, and to ensure young people are not overly reliant on peers leading to poor health outcomes or risk-taking behaviours.

1 Lesson
Duration: 2 hours

The intellectual and physical shifts that occur in adolescence are usually accompanied by changes in ideation, ethics, and moral development. Parents have a great impact on the moral development of their children, influencing their basic social, political and religious views. In this course, you will learn about theories of moral development in relation to teenagers and the family's role.

1 Lesson
Duration: 2 hours

Delinquent acts are acts that deviate from the expected normal behaviour in a society. Different societies will have different standards of acceptance, expectation and tolerance for adolescents; and the term juvenile is defined differently from place to place. In this course, you'll learn about potential links between adolescence and delinquent activity and crime.

1 Lesson
Duration: 1 hour

Comorbidity refers to the situation where a person has more than one disease or disorder at the same time. The relationship between substance use and other mental health disorders is quite convoluted and causation is difficult to ascertain. In this course, you will learn about comorbidities, risk factors of substance abuse, alcohol and other co-morbid disorders.

1 Lesson
Duration: 3 hours

Alcoholism is defined as when a person continues to drink alcohol despite understanding the serious consequences to their health, relationships, education, employment or finances. In this course, you will learn about the short and long term effects of alcohol consumption, acceptable levels of consumption, the effects it has on daily life, how long it stays in the bloodstream, and behavioural effects related to alcohol concentration.

1 Lesson
Duration: 2 hours

People without addiction rarely understand addictive behaviour, such as gambling or compulsive shopping. These are very powerful forces which influence the individual. Helping people with addictive behaviours also requires a massive effort on their part. This makes counselling a valuable resource for people struggling with addiction. In this course, you'll learn about the types of counselling and services that can help.


1 Lesson
Duration: 4 hours

The treatment for alcohol will depend on how much the person is drinking, whether their drinking is harmful,
hazardous or dependent and whether the person wants to give up drinking altogether or cut down. In this course, you will learn how to assess someone with an alcohol problem, including the main questions used to track the drinking history, motivational interviews, detoxification and abstinence, medications that help to reduce the craving for alcohol consumption, and effective forms of counselling.

1 Lesson
Duration: 2 hours

The treatment for addiction will focus on the individual and their needs. Medication and talking therapies are the recommended treatments. Specialist drug counselling can help the person with any psychological problems linked to their addiction. In this course, you will learn key principles and effective treatments for drug addiction, how MET (Motivational Enhancement Therapy) can help, medications that help with the withdrawal symptoms, behavioural therapies, and residential treatments.

1 Lesson
Duration: 2 hours

Addiction can undermine and even destroy interpersonal relationships and family networks. It can destroy careers and have a deleterious effect upon a person’s wealth. Many people from different walks of life develop substance related disorders. In this course, you will study the basics of drug and addiction counselling, along with some key terms. Useful for beginners, or those interested in expanding their existing counselling practice.


1 Lesson
Duration: 4 hours

Hospitals and emergency wards often see injuries and accidents due to drug abuse. Prisons and the legal system are witnesses to strong connections between crime and drug abuse and dependence. In this course, you will learn about the most common drugs and how they are classified. It Includes material on the short and long-term effects each drug may have on physical human health and behaviour.

1 Lesson
Duration: 1 hour

There are many different services and treatments available to help a person with an addiction. The services available and who is involved will depend on the addiction, the person and also the country they are in. In this course, you will gain an introduction to a variety of options including outreach services, family support, and ECT.


1 Lesson
Duration: 2 hours

There are many different substances which people can become dependent upon. Anyone who develops a use disorder to a substance will use that substance in excess. There are also behaviours which induce similar highs to substances and which can also become addictive. In this course, you will learn about types of substances which people become dependent (cannabis, heroin, cocaine, alcohol, tobacco, caffeine, etc), theories as to why people take substances, and other behavioural addictions such as gambling, alcohol, and shopping.

1 Lesson
Duration: 1 hour

Telephone and e-counsellors must demonstrate a specific set of skills or competencies. While these overlap requirements for traditional face-to-face counselling, distance assessments of a client’s state of mind is often more difficult. In this course, you'll learn about identifying risks, how to establish ground rules and boundaries online and over the phone, and why people seek for internet or phone counselling.

1 Lesson
Duration: 2 hours

Ethical and legal considerations are important when counselling someone face-to-face, online or over the phone. The legal side of counselling does vary from country to country, so it is important that you are aware of the legal and ethical requirements when you are planning to work/counsel. In this course, you will learn why ethics is so important in counselling, about mandatory and aspirational ethics, what informed consent is, confidentiality, and what to do in extreme cases of dealing with suicidal clients.

1 Lesson
Duration: 1 hour

It can be difficult to understand the different ethics at play in virtual counselling. Online sessions, especially for public health services and help-lines, are often recorded as a safety measure for the client and counsellor. They may also be recorded to provide training tools. In this course, you will learn the importance of informed consent; how to moderate forums; how to identify trolls; and about boundaries and debriefing.

1 Lesson
Duration: 1 hour

Online counselling usually occurs via chat, email, or forums. Forums are more commonly used for peer support, while chat is less formal than other modes of virtual communication, encouraging a relaxed, more conversational style. This can be appealing, especially among younger populations. In this course, you'll learn about the variety of uses for online therapy, its benefits, and the basics of email and chat counselling and how to use emoji and apps.

1 Lesson
Duration: 1 hour

Telephone counselling is a useful tool, especially for clients unable to access traditional face-to-face sessions. Research indicates that skilled tele-counsellors achieve similar results to face-to-face sessions. In this course, you will learn about the stages of telephone counselling, how to develop and use micro skills, and how to work on non-verbal and verbal communication skills on the phone or via digital media. You'll also learn how to professionally end a call.

Video Content Included


1 Lesson
Duration: 1 hour

Online and telephone counselling is not viable for all clients; sometimes a client has trouble opening up over the phone, or a client may begin to engage in problematic behaviours such as trolling and/or nuisance calling. In this course, you'll learn about some of the downsides of using telephone and online counselling, such as nuisance, silent or chronic callers, problems with digital literacy, and a lack of non-verbal communication.

1 Lesson
Duration: 1 hour

Counsellors help a person who is struggling to retain their independence, develop coping strategies, and encourage them to act on their own choices to resolve their problems. In this course, you will learn how you can apply counselling skills in your daily life and to help others; the key elements of an effective counselling; common techniques; the importance of asking open and closed questions; verbal and non-verbal communication.

1 Lesson
Duration: 1 hour

Working as a telephone or online counsellor can be both flexible and rewarding, and many non-profit counselling organisations use volunteer counsellors. In this course, you will learn how to define a starting and ending time for the counselling session, how to set professional boundaries, and see examples of using counselling skills. You'll also learn ways to get started as working as an e-counsellor.

1 Lesson
Duration: 4 hours

The counsellor is there to help the client through those difficulties, to help them consider what the difficulties are, why they are finding it hard to cope with them and then help them to find strategies to move on with their lives. In this course, you will learn about effective timing, how to deal with power imbalances, and how to get started with suicidal clients. Includes case studies.

1 Lesson
Duration: 3 hours

We all have emotions, but often we cannot explain them. Emotions are generally described as our natural, instinctive state of mind, derived from our mood, circumstances or relationships with others. In this course, you will consider the physiological, cognitive, and behavioural components of emotions. You will also work through a variety of approaches to attitudes, including Heider's Balance Theory, the assimilation and contrast theory, and the accentuation theory.

1 Lesson
Duration: 2 hours

Empathy is the ability to step into the shoes of another person, to imagine how they may be feeling. If we are not able to
do that, it is hard to communicate well with others. In this course, you'll work through a set of practical tools and ideas, such as how to use empathy, respect, and listening; and how to recognise client strengths. Includes case studies.

1 Lesson
Duration: 3 hours

With the changes in technology, there are more and more ways of communicating -- including phones, chat, and email. Yet the lack of non-verbal cues and information can lead to misunderstandings. In this course, you'll learn how to improve your communication skills and use the lack of face-to-face communication to your client's benefit.

1 Lesson
Duration: 4 hours

The human body is capable of 700,000 different movements -- meaning there is potential for a lot of confusion and misunderstood messages. In this course, you'll work through an introduction to body language, projection, traits, and stereotypes. You'll also work through material on Freudian models and defence models.

1 Lesson
Duration: 2 hours

Different clients may have different needs that don’t always fit specifically into the theory the counsellor practices. Professional counsellors need to be aware of counselling theory and counselling skills and techniques. In this course, you will learn how to implement counselling theory in practical ways, alongside material on client-centred counselling, cognitive behavioural therapy, psychoanalysis, and more. Also includes a case study.

1 Lesson
Duration: 5 hours

A counsellor is a person who meets with a client on a professional basis to help to resolve their problems and issues.
Counselling techniques, however, can be used by people outside the profession. In this course, you'll learn how to implement counselling skills in the real world, including active listening, paraphrasing, and clarifying/encouraging.

Video Content Included


1 Lesson
Duration: 2 hours

How should we feel? In reality there is no normal. Everyone is different, everyone copes with situations differently. Our view of what is normal changes from time to time, culture to culture, class to class, and so on. In this course, you will learn about how to strike a reasonable life balance, including managing both positivity and negativity. Useful for work and personal settings, and includes material on theory and practice.

1 Lesson
Duration: 2 hours

Anger is a very strong emotion and one which can at times get the better of many people. Anger is a strong reaction to an array of different situations such as being attacked, being restrained, losing one’s job, and so forth. Yet anger is not always negative; it is how our body responds when we feel threatened. In this course, you will learn about the impact of anger, physiological responses, and management techniques.

1 Lesson
Duration: 3 hours

Negative emotions can be hard to shake. There are many techniques for overcoming negative thoughts associated with negative emotions. Many techniques used by therapists are taught so that they can be practiced as ‘homework’ between sessions. In this course, you'll learn strategies to help overcome negative thoughts and improve well-being in the home. Includes ways to deal with anger, stress, shame, guilt, self-doubt and other negative emotions in the home.

1 Lesson
Duration: 2 hours

Work can present many people with difficult scenarios and can be very taxing every day. Many people find their work challenging enough without the added pressures which negative emotions can bring about. Work environments and tension, however, may need different coping strategies to those used in the home. In this course, you'll learn about potential work stressors and conflicts, how to manage emotions at work, and techniques for well-being in the workplace. Includes case studies.

1 Lesson
Duration: 2 hours

An introduction to common negative emotions, the focus of shame, guilt, reduced self-esteem, embarrassment, and social anxiety. Includes practical ways to help deal with stress from negative emotions. Each can make us feel bad about ourselves if they are persistent and intense. In this course, you will learn about potential roots for these negative emotions, potential coping strategies, ways to help improve self-esteem, and more.

1 Lesson
Duration: 2 hours

Depressive disorders are much more extreme than general feelings of sadness and despondency. They involve disturbances to positive moods which are protracted. Depression is one of the most common mental health disorders, and is slightly more prevalent in women than men. Mood disturbances, depression, anxiety, and other mental health concerns can be difficult to manage. In this course, you will begin learning how to recognise common symptoms in order to create a basic management plan.

1 Lesson
Duration: 2 hours

There are a range of so-called negative emotions which can affect our daily lives. Negative thoughts are often linked to these feelings and situations, such as those which bring about stress, can initiate and maintain unhealthy psychological conditions. In this course, you'll learn about the ideas underlying negative emotions, causes of negative emotions, stress responses, and how these tie into mental health.

1 Lesson
Duration: 2 hours

Stress occurs when a system is put under pressure. Likewise, when people are overtaxed they become stressed. If this stress continues indefinitely, they experience strain and this can make us vulnerable to a range of psychological, physical and emotional difficulties. In this course, you will learn about the physiological response to stress, general adaptation syndrome, responses to chronic stress, and review useful coping strategies.


1 Lesson
Duration: 3 hours

Environmental psychology is a specialised branch of psychology which focuses on research and practice in the relationships between people and the physical environment – these can be built or natural environments. The environment influences how people behave, but also people can change the environment. Therefore, environmental psychology is concerned with the impact of the environment on people and the impact of people on the environment.


1 Lesson
Duration: 2 hours

In order to counsel children effectively, a therapist needs to understand the types of problems that can affect children and how they might have evolved. Like disorders of adulthood, childhood disorders can, and usually do, have more than one cause. In this course, you will learn about the broad groups of psychological disorders in children such as developmental, emotional, and behavioural disorders; main causes; resilience; vulnerability.

1 Lesson
Duration: 3 hours

Depression is a very serious condition with real symptoms, not something that a person can stop by “pulling themselves together”. Depression affects people in different ways and can cause a wide range of symptoms. In this course, you will learn about the different types of depression, the impact of gender on depression, how to determine the type of depression, symptoms, treatments, triggers, risk factors, grief, psychological aspects, talking therapies and more.

1 Lesson
Duration: 3 hours

Before you can begin to offer counselling, you need to gain a full picture of the child's problems. he assessment of childhood disorders and problems involves considering information from different sources. In this course, you will learn about the significance of development and differences to adults in the assessment of child mental health. Includes material on normal development, assessment and interviews, ethical and legal considerations, parental involvement with diagnosis, and more.


1 Lesson
Duration: 2 -3 hours

Eating disorders are present when a person has severe disturbances in their eating behaviour, such as reducing their food intake in an extreme way or overeating in an extreme way. They may also experience severe distress about their body, eating and their body shape. With this course, you will learn how childhood eating and feeding disorders are classified, and possible counselling approaches to treatment.

1 Lesson
Duration: 3 hours

Conduct disorders in children are serious emotional and behaviour disorders. The child may show patterns of violent and disruptive behaviour. They may have problems following rules. With this course, you will understand childhood anxiety and possible counselling approaches to treatment.

1 Lesson
Course Duration: 2 hours

Anxiety disorders are amongst the most common disorders in children. Anxiety is typified by unreasonable fear and is accompanied by physiological responses such as rapid heart rate, shortness of breath, and butterflies in the stomach. In this course, you will learn what are the signs of anxiety in children and possible counselling approaches to treatment.


1 Lesson
Duration: 3 hours

All children experience sadness in response to stressful situations such as loss of a loved one, death of a pet or failing an exam. They may show some symptoms of depressive disorders like sleeping difficulties, loss of interest in hobbies or friendships, poor concentration or loss of appetite. In this course, you will learn about childhood depression and possible counselling approaches to treatment.

1 Lesson
Course Duration: 3 hours

There are a variety of techniques available for counselling children with mental health problems. These can include cognitive behavioural therapy, play therapy, and motivational training. In this course, you will learn how counselling is applied for bedwetting, cross-cultural issues, bullying, children with ASD (Autism Spectrum Disorder) and ADHD (Attention Deficit Hyperactivity Disorder); and compare alternative response strategies.


1 Lesson
Duration: 2 hours

The brain is extremely specialised and complex. Due to this complexity, the slightest damage can have serious consequences. The brain can be damaged in many different ways and it depends on the severity and the area damaged, as to how harmful the damage is. In this course, you'll learn about different causes of brain damage and the resultant effects on brain functioning.

1 Lesson
Duration: 4 hours

Biopsychology is also known as “Physiological Psychology”, “Psychobiology” or “Biological Psychology”. Biopsychologists generally consider that evolution has an influence on the pool of behaviour-influencing genes available to members of each species. In this course, you'll learn how evolution, genetics and experience influence behaviour and individual differences.

1 Lesson
Duration: 2 hours

The brain directs and organises our behaviour. Certain areas of the brain are thought to be responsible for particular functions. Language lateralization refers to relative control of language related functions by the left and right hemisphere. In this course, you'll learn about different models of language localisation and evaluate evidence for these models.

1 Lesson
Duration: 3 hours

Memory is defined as the brain’s ability to store the learned effects of its experience. It is a process where information is retained about the past. Current research indicates there are most likely three types of memory: sensory memory, short term memory, and long term memory. In this course, you'll learn about memory structures in the brain, theories of memory storage, and consider evidence from different types of amnesia.

1 Lesson
Duration: 3 hours

Drugs are chemical compounds that modify the way the body and mind work. Much of the scientific work on drugs has attempted to widen the gap between effective and toxic doses. In this course, you'll learn about the effects of drugs on the central nervous system and biopsychological theories of addiction and reward systems in the brain.

1 Lesson
Duration: 1 hour

The ability of the brain to change by what it has learned is known as neuroplasticity. As we learn and develop, we acquire new skills and knowledge. In order to learn or memorise information, the brain must continue to change as a result of that knowledge and to represent that new knowledge. In this course, you'll learn about neuroplasticity from the perspective of development, learning and recovery from brain damage.

1 Lesson
Duration: 3 hours

Traditional research methods into behavioural genetics include twin studies and adoption studies. Twins and adopted children were often studied as a way of determining whether behaviour is due to nature or nurture, i.e. due to their genes or their environment. In this course, you'll learn about methods of research used to understand the functioning of the nervous system and behaviour.

1 Lesson
Duration: 2 hours

When a psychiatrist, doctor or psychologist assesses a person, they will look at the symptoms they possess, and then consider what condition they are suffering from. In this course you will learn more about the nature, scope and impact of mental health on adults of all ages. Covers different perspectives on mental illness, including Jahoda, Rosenhan, and Seligman.


1 Lesson
Duration: 2 hours


Everyone feels anxious at some time in their lives. For some people, however, anxiety can get out of hand. Their anxiety is more constant and affects their daily lives. In this course you will learn about the nature of anxiety and related conditions, then consider possible responses that may be used for these conditions.

1 Lesson
Duration: 2 hours

Eating disorders are characterised by an abnormal attitude towards food. This attitude causes the person to change their eating behaviour and habits. With this course you will learn about the scope and nature of eating disorders in adults, and consider the responses that might be taken to such conditions.


1 Lesson
Duration: 2 hours

Dementia is an acquired impairment affecting personality and intellect. The deficits usually become generalised and it affects about 50 million people worldwide. Learn more about the scope and nature of dementia in adults and consider the responses that might be taken to such conditions.


1 Lesson
Duration: 2 hours

A personality disorder is evident when a person has: an enduring pattern of thinking, behaving and feeling that is significantly different from their culture and leads to negative consequences; the pattern is longstanding and inflexible. In this course you will learn about the scope and nature of antisocial personality disorders, and consider the responses that might be taken to such conditions.

1 Lesson
Duration: 2 hours

Managing mental health is far easier if the sufferer is positive about addressing their problems, and willing to make an effort to help themselves. Depending on the nature of the mental health disorder, family members, partners, or other members of a social support network may also need to be involved in any self-help strategies. In this course, you'll learn about a variety of self-help options that will ease the suffering of anyone struggling with mental health problems.


1 Lesson
Duration: 2 hours

Schizophrenia is usually a long-term mental health condition. Schizophrenia is most often diagnosed between 15 and 45 years of age. Some populations appear to be at higher risk and so the incidence and prevalence will be slightly higher in these groups. It is equally common in men and women, though onset often occurs in men at a younger age than women. In this course you will learn about the nature of schizophrenia and consider the responses that might be taken to such conditions.


1 Lesson
Duration: 2 hours

The services available for people with mental health issues will vary from country to country and from area to area. Rural communities will usually provide less mental health services than a large city, though new options for the delivery of mental health services have become accessible to remote communities. In this course, you will learn how to identify mental health services and support options available for those with mental health issues.




1 Lesson
Duration: 2 hours

Play therapy is a therapeutic approach which can be used to help children express their thoughts and feelings through play. Although it is mostly used with children between the ages of 3 and 12 years, it is sometimes used with older children and infants and special populations of adults such as people living with dementia, adults with emotional disturbances and those with developmental disabilities. In this course you will learn the purposes for using play therapy, its potential, and determine situations where it is appropriate to use it as a therapeutic technique.

1 Lesson
Duration: 2 hours

During play therapy, children show experiences and the feelings they associate with them to the therapist in a non-threatening and secure environment. As such, the therapist can also experience the child's world from their perspective. In this course, you will learn about the therapeutic play continuum, applications of play and play therapy, play therapy tools, advantages and issues arising in therapy.

1 Lesson
Duration: 3 hours

Anxiety and depression are sometimes referred to as internalising disorders because they affect the child’s internal world. It is a common health disorder; according to Australian government statistics, 6.9% of 4-17 year-olds have an anxiety disorder and 2.8% have a major depressive disorder. In this course, you will learn how play therapy can be used to help children with emotional disturbances such as depression and anxiety disorders.



1 Lesson
Duration: 2 hours

Play therapy has evolved as a therapy primarily aimed at treating psychological problems and disorders of childhood. With this course you will learn how to determine the proper type of play therapy to assist adult populations with specific emotional and psychological problems which can benefit from play.

1 Lesson
Duration: 2 hours

Play therapy is designed to treat psychological problems by encouraging children to express thoughts and feelings and should not be confused with exercise therapy or sports therapy for rehabilitation. However, some forms of play therapy can be therapeutic for the physical body. In this course, you will learn how play can be used in occupational therapy and other contexts to help people manage or rehabilitate from physical and mental disabilities and the role of science and technology.

1 Lesson
Duration: 2 hours

Behavioural disorders are sometimes referred to as externalising disorders because they are manifested in the child’s outward behaviour and actions on the environment. They include conduct disorders, antisocial behaviours, problems with anger management, and hyperactive and disruptive behaviours. In this course, you will learn how play therapy can be used to help children with behavioural disorders such as conduct disorder, hyperactivity, oppositional defiant disorder and problems with anger and impulse control.

1 Lesson
Duration: 2 hours

Play therapy has been used to treat children with developmental disorders, most notably those on the autism spectrum but those with also children with intellectual disability and learning disorders. With this course you will learn about play therapy, how it can be used to treat developmental disorders such as autism, intellectual disability and learning disorders.

1 Lesson
Duration: 2 hours

Many problems with children occur because of environmental factors. Children cannot simply leave the home environment when things go wrong or in order to escape from trauma and crises. A number of environmental factors can also influence childhood problems and disorders. In this course, you will learn to appropriately choose and apply play therapies for children suffering from social and family related problems such as grief and loss, crises such as divorce, and trauma-related issues.

1 Lesson
Duration: 2 hours

Play therapy is a creative therapy. There are also other niche therapies such as music therapy, art therapy and drama therapy. The difference is that each of these specialised therapies has its own tools and techniques which they tend to focus on whereas play therapy borrows from all of them. In this course, you will learn about this range of creative therapies and how their techniques are incorporated into play therapy.

1 Lesson
Duration: 2 hours

Learn about barriers to effective multi-cultural relationships. Adherence to a specific technique or method may limit the success of a counselling service. Many cultural groups do not share the values implied by the methods and thus do not share the service providers expectations for the conduct or outcome of the service. To counter these differences, effective service providers must investigate their clients' cultural background and be open to flexible definitions of "appropriate" or "correct" behaviour. The basis of understanding others, however, must be understanding of ourselves.

1 Lesson
Duration: 2 hours

Learn about cultural diversity and different ways that it can be expressed within a society. Cultural diversity refers to the differences between human communities based on differences in their ideologies, values, beliefs, norms, customs, meanings and ways of life – in other words, diversity based on cultural differences.

1 Lesson
Duration: 3 hours

Culture can be an integral aspect of self, providing us with a coherent way of dealing with, and understanding the world, ourselves, and our relationships. Culture creates our sense of who we are and our understanding of the world to such an extent that we are all very much cultural beings. In this course, you'll learn about how culture affects self-awareness through verbal and non-verbal means.



1 Lesson
Duration: 2 hours

Traditionally, most cultures are monistic: they develop paradigms (overarching beliefs) about the nature of human beings, society and the world that they take to be true. In this course, you'll learn about the fundamentals of developing and implementing cultural competence. Includes material on training for cultural change.

1 Lesson
Duration: 2 hours

Cultural traditions determine, in part, how individuals view their mental and physical health. What is considered healthy in one society may be viewed as unhealthy in another. In this course, you'll learn about multicultural attitudes toward mental health issues. Includes discussion of problems in cultural difference in psychology.

1 Lesson
Duration: 4 hours

Prejudice is an ever-present phenomenon because human beings are social animals. Our identities are composed of building blocks that are group memberships, and we define ourselves in terms of the national, religious and professional groups to which we belong. In this course, you'll learn about the influences of prejudice and racism, and how they are affected by group membership.

1 Lesson
Duration: 3 hours

Learn about shortcomings of current counselling theories and possible future developments. Different people will experience and respond to crises in different ways, each of which can be quite valid. These variations can become even more important in cases affected by cultural differences.

1 Lesson
Duration: 3 hours

It is not uncommon for individuals to define what is normal, correct and good in human nature according to the perceptions and values of their own culture. In this course, you'll learn about the impact of culture when working with culturally different clients.

1 Lesson
Duration: 3 hours

Ageing is the process of growing old. It is a gradual biological impairment of usual functioning. These changes have a direct impact on the ability of organs, such as the heart, kidney and lungs and biological systems such as the reproductive and digestive systems, which affect the organism as a whole. In this course, you'll learn about the theories of ageing, and to develop an understanding of the different stages of human development.

1 Lesson
Duration: 3 hours

With the increases in longevity, today’s older adults face new challenges, from working longer to maintaining different types of relationships. In this course you will learn about the psychological impact of changes which occur as a person reaches old age. Includes material on sexuality, cognitive changes, depression, and bipolar disorder.

1 Lesson
Duration: 3 hours

Ageing inevitably leads to physical decline. Many of the physical changes involved are not the result of illness or a direct consequence of the ageing process. In this course you will learn about the effects of physical health problems on older people, and how to begin the management process.

1 Lesson
Duration: 3 hours

Paying attention to exercise and diet is important as it can help with certain conditions. There are also other ways that support services can make sure that an older person takes care of their general health. In this course you will learn about the nature and the scope of support services, including counselling, for the elderly.

1 Lesson
Duration: 3 hours

With this course you will learn to a range of solutions that can enable an elderly person to adapt to changed circumstances in order to continue performing tasks or pursuing interests that are becoming increasingly difficult for them.

1 Lesson
Duration: 3 hours

Grief is a term used to describe all the thoughts, behaviours and feelings that occur after someone goes through bereavement. As a result of ageing, individuals will inevitably experience a range of losses and bereavements, which may result in feelings of grief. In this course, you'll learn a variety of counselling techniques can be applied to specific grief and loss situations for counselling elderly persons.

1 Lesson
Duration: 3 hours

As people grow older, they become more susceptible to a range of conditions that are more associated with ageing, such as dementia, rheumatism, osteoporosis, and more. In this course you will learn how to develop strategies for counselling an elderly person who has been diagnosed with a debilitating or terminal illness.


1 Lesson
Duration: 3 hours

Everyone, if they live long enough will experience the death of a significant person. The loss changes the dynamics of family systems and personal relationships which is often the reason why an elderly person might seek help in the first place. In this course, you'll learn how to develop strategies for counselling an elderly person who has lost a loved one.


1 Lesson
Duration: 3 hours

There are some barriers which can impede effective communication that are more specific to the aged population. Such barriers include cognitive decline, psychiatric illnesses, the effect of medication, and sensory impairment. In this course, you'll learn how to determine when and how to intervene in the life of an elderly person.

1 Lesson
Duration: 2.5 hours

Given the amount of time that the average worker spends working within an organisation each week, it is not surprising that one of the key areas of interest for occupational psychologists is employee wellbeing. The workplace itself, through the physical environment and employee relations, can have negative effects on employee health and wellbeing as well as positive ones.

1 Lesson
Duration: 2 hours

Occupational psychology is also known as organisational psychology and industrial psychology. As a field, occupational psychology is concerned with all areas of work whether industry, large organisations, small businesses, institutions, or even the self-employed. In this course, you will learn about the uses of occupational psychology, its key areas of knowledge and practice, and study conflict and conflict handling techniques.

1 Lesson
Duration: 2.5 hours

Within any organisation, a key function of those in managerial roles is to help motivate staff members to improve productivity so as to complete the work as efficiently and effectively as possible whilst also gaining and maintaining job satisfaction. Clearly, money can serve as a prime motivator of employees and is perhaps the most obvious factor in job satisfaction, but it’s not the only one. There are a number of different approaches to motivating staff and keeping them happy as we shall see.

1 Lesson
Duration: 1.5 hours

There are many applications for theories and practices of occupational psychology which do not require an individual to be a qualified occupational or organisational psychologist, and it is not only larger organisations and businesses which can benefit from such insights. Here we shall consider some possible ways to apply this knowledge in other situations so as to make more informed decisions.

1 Lesson
Duration: 1.5 hours

Recruiting the right staff can be essential for the success of any business. The process of recruitment may be quite long-winded. It may begin with advertising for an employee from outside or within an organisation. A shortlist of possible candidates can then be drawn up by using various criteria to take out those who do not meet initial requirements. From here interviews might be arranged and other types of data might be collected to help with the selection process.

1 Lesson
Duration: 1.5 hours

Business and health are not often words that sound right together, but the “health business” is a massive business. Think of all the organisations that work with people to improve their health – stop smoking, lose weight, gain muscle, improve your heart, relax, destress, anger management, chiropody, pedicures, manicures, Reiki and other alternative therapies, health psychologists, exercise psychologists, personal trainers, fitness classes. The list is virtually endless.

1 Lesson
Duration: 1.5 hours

Health is more than just the absence of disease or illness. Both physical health and mental health underlie our overall sense of wellbeing. Health is all aspects of our being including the social, emotional, psychological, spiritual, mental and physical parts.

1 Lesson
Duration: 2.5 hours

Whilst ideal health may be considered to be the optimal integrated functioning of many different aspects of the self - physical, mental, social, emotional and spiritual - mental illness is more than the mere diagnosis of a disorder. Mental disorders invariably include an array of symptoms which are often obvious but sometimes quite subtle.

1 Lesson
Duration: 1.5 hours

Much as poor mental health can place people at higher risk of developing some physical illnesses, physical illnesses and symptoms can be detrimental to a person’s mental health. Many mental illnesses have underlying physical contributors. Mental health problems can also be maintained by poor physical health.

1 Lesson
Duration: 1.5 hours

Whilst an understanding of wellbeing and psychology is paramount to helping individuals lead more healthy lives, the final piece of the jigsaw is having a health care system which can work at optimal levels and provide up-to-date services. People working in all aspects of the health care system can do their part in promoting healthy choices to the public, as well as ensuring they are informed of best practices.

1 Lesson
Duration: 1.5 hours

The field of psychology has long recognised the relationship between good mental health and good physical health. In fact, one of the specialised fields of psychology is termed ‘health psychology’. This field uses psychological theories and knowledge to promote sound mental health practices to individuals and the broader community.

1 Lesson
Duration: 2.5 - 3 hours

Albert Mehrabian suggested a model showing a breakdown of communication when two people communicate their feelings or attitudes. He proposed that the communication could be formulated as 7% verbal (what is said), 25% vocal (how it is said), and 68% facial (conveyed through facial expression). Although these findings have often been simplified and applied to everyday conversations by some authors, this formula only applies to the expression of feelings or attitudes. With this course, you will have an overview of the main types of communication and how to apply them.

1 Lesson
Duration: 3 hours

The way we behave in our personal relationships will most probably be very different from the way we are in a working relationship. We will also act differently depending on the nature of our personal relationship. Nevertheless, all relationships share some commonalities. With this course, you will learn about dynamics in professional relationships, relationships with children, friends, other family members, parent-child relationships, impact of social media and more.

1 Lesson
Duration: 2 - 3 hours

The end of a relationship can be traumatic and one of the most difficult events in our lives, but sometimes we know that a relationship has to end. We may feel there is no future in the relationship, but may not want to harm or hurt the other person in the process. With this course, you will learn strategies to deal with dissatisfaction, how to end a relationship with minimal damage, and how to communicate.

1 Lesson
Duration: 2 hours

Relationships may be simple or complex, intimate or social, open or private, at work, home or elsewhere. Relationships are very much a reflection of the age. In the recent past, normal relationships would have constituted the nuclear family. Prior to that, it was the extended family. Nowadays, relationships have morphed into many different forms. With this course, you will learn the types of relationships, their evolution and why they are so important to human health.

1 Lesson
Duration: 2 - 3 hours

Regardless of the type of relationship, there are some processes which are common to all relationships in terms of how they begin and evolve. The main difference between types of relationship is how these processes vary in intensity and meaning. With this course, you will learn what defines a relationship, the four stages model of relationships, how relationships change as we age, short-term relationships.

1 Lesson
Duration: 2 - 3 hours

Most relationships go through difficult periods. When this happens they sometimes end, but we may want to salvage the relationship and try to repair them or rekindle one which has ended. With this course, you will learn about strategies to repair fragile relationships, attachment injuries, self awareness, supporting mechanisms to deal with the loss of a loved one.

1 Lesson
Duration: 2 - 3 hours

Relationships can be hard work. There is a balance between giving and taking. You cannot expect a relationship to work if you do not put in any effort. Sometimes relationships struggle because one person gets little in return. Other times people have different expectations. Over time, people change and so too must their relationships. With this course, you will learn to recognise problems, how people have different points of view, conflict management, case studies, the stages of grief, and more.

1 Lesson
Duration: 2 - 3 hours

Relationships play a pivotal role in our lives. Every facet of our social lives involves relationships with others. Whether it is at home, in the workplace, or at school or university - the quality of the relationships we have with others influences our perception of those places and the level of enjoyment we associate with them. Furthermore, our identities are formed out of our relationships with others. With this course, you will learn the social support, emotional and physical benefits of relationships, different theories that explain the reason why we seek relationships, and more.

1 Lesson
Duration: 1.5 hours

Although there is a tendency to view physical illnesses as arising from physiological problems, there is a high level of interaction between physical and mental problems. In particular, people with chronic physical illnesses may have associated mental health problems.


1 Lesson
Duration: 2 hours

Sometimes we have to make a decision to end a relationship. We might also wish to intensify a relationship, or cool down it down. There are ways that both parties in a relationship can control and maintain those relationships. With this course, you will be introduced to what relationships are, strategies to maintain them, or decide when to end a relationship, and how to develop problem solving techniques.


1 Lesson
Duration: 2 hours

Have a raised awareness of the nature of anxiety and measures that may be taken to cope better with anxiety or more extreme panic disorders.

Video Content Included


1 Lesson
Duration: 3 hours

We are familiar with IQ or Intelligence Quotient a measure of general intelligence. In this course you will learn about the relevance of Emotional intelligence to interacting with people, self awareness, understanding and managing your emotions.

1 Lesson
Duration: 3 hours

Critical thinking is quite a broad concept that refers to analysing facts before making a judgement.

Different definitions exist such as “A way of thinking which involves putting aside preconceptions to think more clearly and rationally about a subject.”

1 Lesson
Duration: 4 hours

Cognitive Flexibility is an executive function which involves mentally switching between different concepts and the ability to consider many concepts at the same time There are two subcategories of cognitive flexibility, which are cognitive shifting and task switching.

1 Lesson
Course Duration: 3 hours

It is important to understand humans are all naturally prejudiced creatures. Understand more about why people display prejudice and discriminatory behaviours. Understand how to identify these behaviours and how to change your perceptions of people.

1 Lesson
Duration: 1 hour

Health care is not about individual providing service, but about multiple individual providing care as a part of a broader team. In this course, you will learn to develop a network of the relevant suppliers of materials, equipment and services to support the type of telehealth service offered.

1 Lesson
Duration: 1 hour

In this course, you will learn how to conduct an effective online consultation.

1 Lesson
Duration: 2 hours

Providing health care support services at a distance will often provide unique challenges. Learn how to manage telehealth services and support services that are significant for telehealth professionals.

1 Lesson
Duration: 1 hour

Learn about the different components of telehealth services and determine how it can provide an alternative to face-to-face consultation for different health practitioners.

1 Lesson
Duration: 2 hours

There are important legal considerations for telehealth consultations in a clinical setting. In this course, you will learn about the opportunities and limitations for using telehealth in a clinical setting.

1 Lesson
Duration 2 hours

A telehealth connection involves both visual and audio connections. Using technology is a fundamental requirement for any telehealth services. In this course, you will learn about different types of technology used in the provision of telehealth services.

1 Lesson
Duration: 2 hours

Telehealth relies upon the collection and use of data from patients and clients to assess records and provide continuity of care. Of course, electronically gathering and storage of data is not without risk. In this course, you will learn about different methods to reliably gather and store data during and beyond online consultation.

1 Lesson